Privacy Policy

1. Information We Collect

Information You Provide Directly

When you contact us through our web form, by phone, or by email, we may collect:

• Your name
• Phone number
• Email address
• Service address or project location
• A description of your project or request

We only collect what you choose to provide. You are not required to submit any personal information to browse the Site.

Information Collected Automatically

When you visit the Site, certain technical data may be collected automatically through cookies and similar technologies, including:

• IP address (anonymized where possible)
• Browser type and version
• Pages viewed and time spent on pages
• Referring website or search query
• Device type and operating system

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry or estimate request
• Schedule and coordinate on-site estimates or project work
• Send you a written estimate or follow-up communications related to your project
• Improve the performance and usability of our Site
• Understand how visitors find and use our Site so we can serve local customers better
• Comply with legal obligations

We do not use your information for automated decision-making or profiling, and we do not sell your personal information for advertising purposes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted vendors who assist us in operating our website or conducting our business (e.g., web hosting, form processing, analytics). These parties are bound by confidentiality obligations and may not use your data for their own purposes.
• Legal Requirements: We may disclose information where required to comply with applicable law, regulation, legal process, or a governmental request.
• Business Transfers: If OakWorks Oceanside Concrete is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Cookies and Tracking Technologies

Our Site may use cookies, pixels, and similar tracking technologies to enhance your experience and gather information about visitors and their use of the Site.

We may use the following types of cookies:

• Strictly Necessary: Required for the Site to function and cannot be switched off.
• Analytics: Allow us to count visits and traffic sources to measure and improve Site performance. All data is aggregated and anonymous.

Most browsers allow you to refuse cookies or delete them through your browser settings. Disabling cookies may affect some functionality of the Site.

5. Third-Party Websites

The Site may contain links to external websites - such as our Google Business Profile, social media pages, or review platforms - that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites. We encourage you to review the privacy policy of every site you visit.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including responding to your inquiry, completing any project work, and meeting legal or regulatory requirements. When your information is no longer needed, we delete or anonymize it.

7. Your Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect about you
• The right to request deletion of your personal information
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal information (we do not sell your data)
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us using the information in the Contact Us section below. We will respond to verifiable requests within 45 days.

8. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will delete it promptly. If you believe we may have information about a child, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: