Privacy Policy

Our Commitment to Your Privacy

At OakWorks Oceanside Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By using our website, you agree to the collection and use of information as described in this policy.

Information We Collect

We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include:

• Your name and contact information (email address, phone number, mailing address)
• Property address where services will be performed
• Project details and preferences
• Payment and billing information
• Communication history with our team

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited. This helps us improve our website and understand how visitors use our site.

How We Use Your Information

We use the information we collect to:

• Provide estimates and quotes for your concrete projects
• Schedule and complete your service requests
• Process payments and maintain billing records
• Communicate with you about your project
• Send you important updates and service reminders
• Improve our website and services
• Respond to your questions and customer service requests
• Comply with legal obligations

Marketing Communications

With your permission, we may send you promotional emails about new services, special offers, or helpful tips for maintaining your concrete surfaces. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

We will never sell or rent your email address to third parties for their marketing purposes.

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business (payment processors, scheduling tools, email services)
• Professional advisors such as lawyers and accountants
• Law enforcement or government officials when required by law
• Third parties in connection with a business sale or merger

All third-party service providers are required to keep your information confidential and use it only for the purposes we specify.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure servers, encryption, and access controls.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project records are typically maintained for several years for warranty purposes and legal compliance.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the information provided below.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You may request information about the categories of personal information we collect and how we use and share it.

We do not sell personal information as defined by the CCPA.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new revision date. We encourage you to review this policy regularly.

Significant changes will be communicated through our website or by email if you have provided us with your email address.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

OakWorks Oceanside Concrete
3803 Oceanic Dr STE 206
Oceanside, CA 92056
Phone: (760) 854-0194
Email: hello@oceansideconcreteworks.com